Top Techs Means Great Service!
JR Copier was founded in 1989 by a senior copier technician that worked for a large Minnesota
office equipment manufacturer branch. We started in business with the idea of offering ourselves as a reasonably priced, hi-tech alternative to manufacturer service. Reasonably priced, because we run a highly efficient, low-overhead servicing business; hi-tech, because we employ senior technicians only. No technical trainees or junior technicians, just senior techs!Today, we’re a well-established group; specializing in the maintenance and repair of copiers, printers and fax machines in Minneapolis | St. Paul areas.Senior Techs Although we repeatedly state that we are staffed by “senior technicians only,” we know that it probably doesn’t mean very much to you. You’re probably thinking that for what your dealer is charging you for service they better darn well be sending you senior technicians. Unfortunately, it doesn’t work that way.For the factory dealers, the senior technician is the team leader or field service supervisor. He is, generally, the only senior tech in his group and the only time you’ll ever see him is when the junior techs, (that do most of the everyday servicing,) can’t fix a certain problem or are out sick or are on vacation. In this way, the dealers keep their payroll costs low.
